At DigitLifestyle, we strive to provide a seamless shopping experience. We understand that sometimes you may need to cancel an order, and we aim to make this process as easy as possible.
2. Order Cancellation
Before Shipment
You can cancel your order at any time before it is shipped. To do so, please contact our customer service team at digitlifestyle@gmail.com or call us at +91-7788833322 with your order details.
After Shipment
If your order has already been shipped, you will need to follow our return process once you receive the item.
3. Return Process
Request a Return
Contact our customer service team within 7 days of receiving your order to request a return. Provide your order number and reason for return.
Return Approval
Our team will review your request and provide instructions for returning the item, including a return shipping address.
Condition of Items
Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
Refunds
Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days.
4. Non-Returnable Items
Final Sale Items
Items marked as final sale cannot be returned or exchanged.
Customized Products
Personalized or custom-made items are not eligible for return or cancellation.
5. Changes to This Policy
We may update this Cancellation Policy from time to time. Any changes will be posted on our website, and the revised policy will apply to all orders placed after the date of the update.
6. Contact Us
If you have any questions or need assistance with an order cancellation, please contact us at: Contact Us